FAQs
What is NoteWorks?
Noteworks is a knowledge based company based in India providing financial and accounting services to global clients. We are dedicated to meet all your accounting and financial services needs at reduced costs, while you focus on your core competencies.
In addition to services we provide to business entities, our experienced team also provides back-office assistance to accounting companies and CPA firms by providing business compliance and bookkeeping services.
Why should I outsource?
In today's age of globalization, companies are outsourcing and offshoring their processes for a variety of reasons, so that they can get:
- Time zone benefits
- Better compliance with laws & regulations
- Immediate access to skilled resources
- Enhanced productivity
What are the benefits of outsourcing my work to you ?
As your partner, we can bring about a marked increase in your level of productivity and efficiency. Some of the advantages you can enjoy by outsourcing your processes to NoteWorks are:
- Cost savings
- Trained professionals
- Data security
- Time zone advantage
- Ability to adapt
- Access to world-class resources
- Performance upgrade
What about the security of my data?
We, at NoteWorks take data security very seriously. You can be rest assured about the privacy, security and confidentiality of your data as we sign non-disclosure agreements with every client before starting a project. Further, our IT support ensured the security of your data. We also create multiple backups of your data to deliver maximum security and prevent any loss of data.
Will you help me in cost savings?
In today's economy, where most businesses are struggling to grow, cost cutting has become a must for maintaining and maximizing profits. By outsourcing your financial services to us, you can turn high fixed and periodic costs of maintaining specific departments for non-core activities into reduced variable costs as per your requirements. We will help you eliminate many unnecessary expenses, such as:
- Recruiting costs for personnel
- Training of staff
- Purchase and maintenance of software and computers
- Office space and furniture
- Payroll, leave administration, downtime due to sick leave
- Employee turnover
Instead of spending huge sums of money on finding and retaining a team of skilled accountants, all you have to do is outsource your processes to NoteWorks, and enjoy savings of up to 40-50% compared to in-house costs, and in some cases, even more.
Will I have to send my files containing sensitive data to you?
Not necessary. We can work on your server with remote access, allowing your data to stay with you while we undertake your processes. You will have full control over your data all the time. You can choose the platform and software that you want us to work on and retain this control throughout your engagement with us.
How do we communicate?
At NoteWorks, we are glad to be of service to you. If you have any query, suggestion or feedback, send us an email and our team would be happy to revert to you by email or a call within 24 hours (mostly, within 12 hours). If you need to discuss a project with us, we can arrange an in-person meeting as well, as a point of contact would always be available near you.
What if I need to be in touch with you personally for a project?
NoteWorks would be providing you all the benefits of offshoring while at the same time, giving you access to our on-ground representative in Australia. Unlike other outsourcing companies, we believe in meeting our clients personally to understand their requirements before the onset of a project. We would be happy to arrange a meeting with you whenever you need.
How do you work?
We undertake the following steps in our work process:
- Initiate contact
- Study requirements
- Deliver a pilot project (if required)
- Quoting and contracting
- Commencing and finalizing the project
- Quality review
- Project delivery
- Feedback
What is your pricing strategy?
Our pricing strategy is based on the size, nature and duration of the project for which we have partnered with you. We also undertake projects on contractual basis. In any case, we draw up detailed agreements, that include the price for our services, the time of delivery and other points mutually agreed upon by us and our clients.
What software and accounting platforms do you use?
We use MYOB, QuickBooks, BGL simple fund, BGL 360, Class Super, Super Mate, Procom, Reach Accounting, XERO, FreshBooks, Tully Attaché, Sybiz, MYOB EXO, BankLink and any other off the shelf software. We also know Hand iSOFT, Reckon Elite, Sage, Accpac, MYOB Accountants Office and PeopleSoft etc. and can work on any other software that you recommend.
To whom do you provide back-office services?
Our services are specifically tailored to match the needs of accounting and CPA firms as well as business entities. The services that we offer include:
Public Accounting Firms
- General accounting & bookkeeping
- Financial statements reporting
- Taxation & compliance
Business entities
- Finalisation of accounts
- Taxation & compliance
- General accounting & bookkeeping
- Payroll management
What is the typical turnaround time?
The turnaround time is based on the specific requirements of each project. However, we will discuss the time schedules with you at length before starting a project, and make sure that we stick to the deadlines and are able to deliver.
How do you ensure quality?
We have a team of members dedicated to run multiple quality checks. To ensure the level of accuracy you require in your outsourced business processes, we have a system in place wherein a team re-checks the work done by us before delivering it to you.
Contact us today to know more about how we can help you